Legal notice

Our Company

UNION INDUSTRIELLE is a public limited company with share capital of €320,000.00, headquartered at 91 cours Lafayette, 69455 LYON cedex 06, registered in the Lyon Trade and Companies Register under number 383 676 434.

We carry on the regulated business of insurance brokerage (APE code: 6622z).
You can reach us on tel. 04 72 83 80 70 or with the contact form.

Our firm is registered with Orias as an insurance broker under no. 07 022 981, which can be checked at This guarantees that our professional liability and financial guarantees comply with current legislation.

Our business is supervised by the Autorité de Contrôle Prudentiel et de Résolution (ACPR), 4 Place de Budapest, CS 92459, 75436 Paris Cedex 9.

Website presentation

91 Cours Lafayette
69455 LYON CEDEX 06
Tel: + 33 4 72 83 80 70
Fax: + 33 4 72 83 80 75

Webmaster: Agence Hey ! Oh
Publication manager: Séverine LEVAIN – Union Industrielle
Webmaster: Agence Hey ! Oh
Host: OVH – 2 rue Kellermann – 59100 Roubaix – France –

Terms and conditions of use of the site and the services offered

Use of the website implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, and users of the site are therefore advised to consult them regularly.
This site is normally accessible to users at all times. may, however, decide to interrupt the site for technical maintenance purposes, in which case it will endeavor to inform users of the dates and times of the intervention in advance.
The website is regularly updated by UNION INDUSTRIELLE. Similarly, the legal notices may be modified at any time: they are nonetheless binding on the user, who is invited to refer to them as often as possible in order to review them.

Description of the services provided

The purpose of the website is to provide information concerning all of the company’s activities. UNION INDUSTRIELLE endeavours to provide information on the website that is as accurate as possible. However, it may not be held liable for any omissions, inaccuracies or failures to update information, whether these are its fault or the fault of third-party partners who provide it with this information.
All information provided on the website is given for information purposes only and is subject to change. Furthermore, the information on the website is not exhaustive. It is given subject to modifications having been made since it was put on line.

Contractual limitations on technical data

The site uses JavaScript technology.
The website cannot be held responsible for any material damage linked to the use of the site. In addition, users of the site undertake to access the site using recent, virus-free equipment and with an up-to-date, latest-generation browser.

Intellectual property and counterfeiting

UNION INDUSTRIELLE is the owner of the intellectual property rights or holds the rights of use on all the elements accessible on the site, in particular the texts, images, graphics, logos, icons, sounds and software.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorisation of : UNION INDUSTRIELLE.
Any unauthorised use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

Limitation of liability

UNION INDUSTRIELLE may not be held liable for any direct or indirect damage caused to the user’s equipment when accessing the website, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
UNION INDUSTRIELLE may also not be held liable for indirect damage (such as loss of market or loss of opportunity) resulting from the use of the website.
Interactive areas (possibility to ask questions in the contact area) are available to users. UNION INDUSTRIELLE reserves the right to delete, without prior notice, any content posted in this area that contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, UNION INDUSTRIELLE also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

How can I make a claim?

Your usual Account Manager is your main point of contact. Please do not hesitate to contact him or her if you have any queries.

If you have a complaint, please contact us, specifying the subject of your request and the department concerned (contract management, claims, accounting) and writing to the address below:
Union Industrielle, Service Réclamation, 91 cours Lafayette, 69455 Lyon Cedex 06 or use our contact form.

We undertake to reply within 10 working days at the latest and to give you a definitive answer within 60 days:

If you are a “consumer” customer, in accordance with article L616-1 of the French Consumer Code, you may refer your complaint to the Mediation officer to intervene in any dispute that has not been settled by means of a prior complaint lodged directly with our firm.

You can contact the Mediation officer by :

By post to the following address La Médiation de l’Assurance; Pôle CSCA; TSA 50110; 75441 Paris Cedex 09, France.


On the website

In all cases, you retain the right to take legal action, without prior recourse to mediation.

Applicable law and jurisdiction

Any dispute relating to the use of the website is subject to French law. The competent courts of Paris have exclusive jurisdiction.


User: Internet user connecting to and using the aforementioned site.
Personal information: “information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies”.